Swyft
Swyft raises $42M Series A for co-founded CX agents that close tickets instead of summarizing them
Co-founded by Mei Fang and Ryan Holt, Swyft deploys resolution agents that own refunds, rebookings, and policy exceptions end to end, with human review only on edge cases.
Mei Fang & Ryan Holt · ex-Meta AI / ex-Intercom
“We do not sell another dashboard for support managers. We sell closed tickets at computer speed.”
“Unit economics only work when the agent does the volume work and the human stays on exceptions.”